Outlook For Mac 2011 Update

  1. Microsoft Outlook For Mac 2011 Updates
  2. Update Outlook 2011 For Mac To 2016
  3. Outlook 2016 For Mac Update

I had contact with a Twitter user on an issue with Outlook for Mac 2011 talking against Exchange Server 2007 on Small Business Server 2008.

When configuring a new account, Outlook for Mac reported “Account cannot be added. Note that Outlook 2011 requires Exchange Server 2007 SP1 Update Rollup 4 or later.”

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However, that couldn’t be right because that user claimed to be running a higher version of Exchange 2007. After manually entering the server name, a connection could be established and an initial download of folders and contents took place. However, items weren’t updated and contacts and calendar remained empty.

After trying and checking some things, I asked to turn on Outlook for Mac’s logging hoping to find something in the Exchange Web Services log (Outlook for Mac 2011 is EWS based). You can enable logging by checking Window > Error Log > Errors > Settings > Turn on logging for troubleshooting. After a while I was sent the log file Microsoft Outlook_Troubleshooting_0.log which contained the following excerpt:

First, Exchange reports version 8.3.297.0 which corresponds with Exchange 2007 SP3 RU9 (EWS can report slightly different version than actual version), so something else was wrong while that’s well above Exchange 2007 SP1 RU4.

Install latest outlook updates

Hosts for mac os x 10.10. I then noticed various EWS requests returned http status code 200 (means OK) but also 500’s, which correspond to “Internal Server Error”. It happened after various requests (e.g. SyncFolderItems, GetFolder, GetItem) but not for all requests.

Now, code 500 isn’t very helpful (general terminal failure) and a quick restart of IIS with iisreset /restart /noforce didn’t solve things.

After some digging it turned out the seemingly unrelated KB2264110 pointed in the right direction. I say unrelated, because it’s on messages not being updated on Blackberry Internet Service (BIS) after installing Exchange Server 2007 SP2. Turned out the performance counters on the Exchange 2007 server were corrupt and rebuilding them solved the issue.

To rebuild the performance libraries, perform the following steps from an elevated command prompt:

  1. CD %SystemRoot%System32
  2. Run lodctr /R (/R is case-sensitive) which will rebuild all known counters
  3. Run wmiadap /f which will update the WMI performance classes
  4. Restart the Exchange 2007 server

After these steps, Outlook for Mac 2011 could sync again with Exchange Server 2007 SP3.

After releasing their Office 365 subscription service and Office 2013 earlier today, Microsoft has released a critical update for Office for Mac 2011. The Office for Mac Service Pack 3 (14.3) update contains a number of bug fixes, and adds support for Microsoft’s new Office 365 subscription program.

From the release notes:

Microsoft Outlook For Mac 2011 Updates

Microsoft has released an update for Microsoft Office for Mac 2011. In addition to the application improvements mentioned in this article, Office for Mac 2011 is now available as a subscription offering. For more information about subscription, see the Frequently Asked Questions.

Update Outlook 2011 For Mac To 2016

This update provides the latest fixes to Office for Mac 2011. These include the following:

  • Meeting invitation times are displayed inaccurately in Outlook for Mac
    Fixes an issue that causes meeting invitation times from non-Exchange calendar servers to be off by one hour during certain times of the year.
  • Slides in collapsed sections cover other slides in Slide Sorter view in PowerPoint for Mac
    Fixes a display issue that involves collapsed sections in Slide Sorter view.
  • Hash tags (#) in hyperlinks aren’t saved correctly in PowerPoint for Mac
    Fixes an issue in which hyperlinks that contain hash tags (#) aren’t saved correctly.
  • Crash occurs when you use Paste Special with a partial table in PowerPoint for Mac
    Fixes an issue that causes PowerPoint to crash when you use the Paste Special option to copy and paste part of a table.
  • RTF text that’s saved in PowerPoint for Windows can’t be pasted into PowerPoint for Mac
    Fixes an issue in which RTF text that’s saved in PowerPoint for Windows can’t be copied and pasted into PowerPoint for Mac.

Outlook 2016 For Mac Update

Microsoft Office 2011 for Mac Service Pack 3 is available now through Microsoft AutoUpdate, as well as direct download from Microsoft’s website.